Inside Sales Representative

Unified Valve Group is looking for a detailed oriented, hardworking Inside Sales Representative who thrives in a technical role that requires a high level of attention to detail and self-motivation. Reporting into the Branch Manager, this role is for you if you thrive on making connections, increasing customer satisfaction, balancing competing priorities effectively and being part of a cooperative, collaborative team. 

Requirements:

• Minimum of 2 years inside sales experience supporting Alberta clients required
• Strong technical knowledge required
• CET certification an asset
• Pressure Safety Valve (PSV) quoting experience required, Valve and Actuation quoting experience an asset
• Exceptional communicator and customer service oriented with good interpersonal skills and ability to adjust to various personality types
• Proven attention to detail with exceptional organizational skills and ability to prioritize effectively 
• Must have proven ability taking ownership of tasks
• Must be a team player who is willing to wear many hats and help where needed
• Strong Microsoft Office skills required, experience with Great Plains would be an asset

Responsibilities:

• Answer inbound sales calls providing excellent customer service
• Prepare and follow up on technical quotations, order entry and expediting
• Maintain high level of product and service knowledge for effective customer service as well as being able to make informed suggestions and recommendations
• Maintain open communication with the sales team
• Liaise with the Service group and Shipping & Receiving for status request
• Upsell and promote new products to current customers
• Maintain, expand and develop customer bases
• Maintain and expand prospect database
• Regular reporting of sales activities

All resumes will be retained for the duration of the recruit only; all resumes will be destroyed immediately following candidate selection.

Personal information is reviewed by senior managers only, kept in strict confidence and used only for the purposes of scheduling interviews. By forwarding your resume and/or application for the position you signify your acceptance of these terms.

Thank you for your interest in joining Unified Valve Group. Candidates whose skills and interests fit the opportunity will be contacted.

 COVID-19 Policy

Unified Valve Group is committed in keeping the safety of our employees, customers and the public by trying to  reduce the spread of the spread of COVID-19 in our work areas.  All Unified Valve Group employees must be fully vaccinated and provide proof of full vaccination (QR Code) to ensure the safety of our employees.  This also applies to all visitors and customers who are visiting Unified Valve Group branches.